The kids slides were about 40 deep and the regular slides were 3 stories long. Lines to go on slides were unbelievable and the lazy river was so backed up you couldn't get on. There were about 100 kids at the dance party on a Sunday night. with the added rooms this place is packed all the time. The Dance party was very interactive and most attractions (magi quest and arcade) were easy to enjoy. We had done Kalahari and Camelback and the fact that GWL only allowed overnight guests meant the waterpark ran pretty smoothly. When we first started coming here this was very boutique. Water park: I'll get right to the problem. Kids typically have fun regardless of how terrible adults may think it is but as my kids get older thats beginning to change. Our family has probably been to this location about 10 times and 2 other locations elsewhere. Let me start out by saying nothing horrified me about GWL. I would come back for another sort vacation getaway though!… Again the lobby being the only way to the water park and other activities area, it is a bad design to attract larger crowds blocking stair access is not the best design. The lobby had lots of fun kid focused free options if you don't mind how crowded it gets. Everything ( mega quest, build a bear, mining, food and drinks) was on the pricey side but while this isn't a very big resort there is more activity option than just a water park. The youngest children are playing in the coldest area isn't the best design. That also would be were the toddler activities are. The coldest part of the water park was near the doors because it was a single set and Everytime they were opened heat escapes. There were not enough tables or just chairs for that matter. A woman in a motorized chair was struggling to get around without falling in a pool area. The pool area was cramped, very small walkways. The rooms were great with such comfy beds and pillows. There was a lot of kid friendly activities and staff was always around cleaning. The check in kiosks didn't work but staff was friendly and ready to help. There wasn't enough parking guests where just parking along the lanes blocking you to one lane to instead of the two. I have made four attempts to contact Great Wolf and have received no response from management as of this post.… I tried to give the benefit of the doubt that it was just the B squad on that day. I felt like I was in another country, speaking a different language from everyone who worked there and couldn’t get help if I tried. I didn’t even get to properly thank them because I was so beside myself at that point. She was eventually found by another guest and their family who joined the efforts. If it were not for the help from other guests, I don’t know how long it would’ve went on and if this would’ve had a happy ending. They didn’t even make an announcement amongst the staff members. There should’ve been a report of a missing three-year-old in character ( not water park issued) puddle jumper/life vest. I have no clue why this didn’t draw any suspicion to the lifeguard who is sitting at the top of the slide. It turns out she was on the loop of the highest slide in that place. This is a 3 year old non swimmer in an OVERCROWDED water park. The lifeguards were not even alerted to look for her. There are several exits and if someone had taken her she would be across state lines before any reaction. I eventually told them they need to close the doors or I’m calling 911. Meanwhile, the security team still was coming up to me asking who ”HE” was and what “HE” looked like. I was showing her picture to other guests. I was circling the park, screaming her name and her description and guests were helping in the search. They were not communicating with each other. What’s her name and what was she wearing? Over and over again. 15 minutes into the search I was still having security team coming up to me and asking what she looks like. They were still allowing families in it out of the park while I was frantic and begging them to close the doors. I alerted security and it was clear they had no plan in place of how to handle it. Obviously I’m aware this my fault, but I think people should know how poor the response from the staff was. My 3 year old daughter went missing in the water park for 30 minutes.
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